Maxa Help

Maxa Online Help

JBS Software
MAXA - Online Help -

 
CABLES
6What is the pin-out on the cable connecting the terminal to the computer?
44What is the typical cable arrangement when attaching a terminal to the computer or terminal splitter?
45What is the typical cable arrangement when attaching a clerking computer (versus a terminal) to the computer or terminal splitter>
 
CLERKING
18How can I combine several items for one price?
19How can I clerk several items at one time with each being sold for the given price?
20Can I add a 'Sold with' item to a previously clerked group of items?
39How can I prevent inventoried items from being clerked more than 1 time?
63How can I clerk an inventoried item that has a recorded quantity to several bidders?
100How can the next item number be automatically displayed on the clerking screen?
 
CODES
28Codes used to export inventory information and to print custom inventory labels, forms, and reports
29Codes used to export name information and to print custom name labels, forms, and reports
30Codes used to print seller checks
 
CUSTOMER LIST
7How can I place the customer list in alphabetical order?
23Why aren't the purchase totals for each buyer updating?
24I'm using the update procedure correctly but my customer list is not being updated correctly.
34Can the list be placed in alphabetical order?
35Can I copy an entire buyer list into a customer list?
40Can a MAXA customer list be exported?
42How can I make a back-up of a file that is too large to fit onto a diskette?
53How can I view all of the bidders who attended several auctions?
54How can codes be added to all buyers at a single auction?
83Can Maxa mailing labels be printed with MS-WORD?
85When I view the buyer or seller lists in the previous auctions area they are blank. Why?
86There are unusual characters in the notes area of the customer list. How can they be removed?
98How can I customize the labels at the bottom of the customer input screen (Ex: driver's license, email, fax, notes, etc.)?
102Some reports are not printing properly on my 'Windows-only' printer. How can this be fixed?
105Can I copy a buyer list from one auction to another?
107I've accidentally deleted my customer list. Can it be recovered?
113A customer list has exceeded 30000 names and can't be accessed. Is there a way to fix this?
 
INVENTORY
25Can I import an Excel spreadsheet into MAXA?
27Can a MAXA inventory be exported?
60Adding inventory from the terminals during an auction (4.62 or higher)
62In the middle of an inventoried sale, what if someone finds an item that was not included in the original inventory?
74Can the inventory be exported with the buyer and selling price?
82Can multiple catalogs be printed at one time?
103I recently updated to a new version of Maxa and my inventory files have disappeared. How can they be retreived?
 
INVOICES
12How can I change the invoice messages?
13Why does a blank page print after each invoice?
15When recording a split payment for an invoice I was not given the opportunity to enter a check number.
21When do I have to void an invoice?
65We have some items that we want to charge a buyer's premium on and other items that we will not. All items will be non-taxable. How can we set this up?
66How can I print invoices from the terminals?
722 people bought items on the same number. How do I split their purchases into 2 separate invoices?
80A buy-back item was printed on an invoice incorrectly. How can the problem be corrected?
84How can an extended buyer invoice message be added?
89Can the 'Premium' label on buyer invoices be changed?
90Can Maxa be configured to handle some of the crazy tax calculations found in some states?
91The tax on items in our state have a cap of $300. How can that be applied in Maxa?
95How can per item fees be added prior to the auction so that they automatically appear on the buyer invoices?
108Can invoices be sent to a file so that they can be emailed instead of printed?
110The premium and tax amounts are not being displayed on the screen when invoices are generated on the terminal(s)
 
LEFT BIDS
59Adding left bids with Maxa, version 4.62
 
MAILING LIST
112Can the emails collected in MAXA be added to an email program like Outlook?
 
MAXANET
49How can I place my inventory onto the web using MaxaNet?
50How can I place realized prices onto the Internet using MaxaNet?
51How can I create a 'realized prices' format file for use with MaxaNet?
 
PRINTERS
3The printer is very slow when printing from within Windows.
11Why is the data on my printouts, especially the 3-across labels, out of alignment?
46What are the settings on the printer switch supposed to be set to?
57Configuring Maxa (4.62 or higher) to work with Windows-only printers
58Using an Okidata Microline 320 printer with Windows XP and Windows 2000 (Maxa 4.62 or higher).
99Why does maxa get minimized every time anything is being printed?
101How can the journal printing be turned off? On?
 
PROXIM
55How can the Proxim radios be reconfigured?
 
REGISTRATION
26How can I quickly register all of my permanent bidders?
68What is the difference between the 'Customer list' option in the current auction and the 'Customer list' option available on the main menu?
69Only some of our bidders have permanent bidding numbers. How should their information be stored?
70How does the magnetic driver's license reader attach to my computer? How do I use the scanner?
71How can bidders be added from terminals? How can sellers be registered from the terminals?
76How can I copy a bidder list from one auction to another?
 
REPORTS
10How can I view a list of the tax-exempt bidders for an auction?
14How can I get a list of all invoices with a 'balance due' method of payment?
16What is the difference between 'Unposted' items and 'Not Sold' items?
31Can I print a report that lists all items sold for a single seller over any number of auctions?
37Is there a report that lists all of the changes made to the sales data?
61Is there a way to export the Maxa report information?
 
SELLER SETTLEMENTS
47Can 'No-sale' fees be added to a settlement report?
48How can a sliding scale commission be applied to a seller's items?
67How can I print settlements from the terminals?
73How can I pro-rate auction expenses between my sellers?
75Can the buyer number be printed on the seller settlements?
87How can the seller commission be changed for all sellers at one time?
88How can a cumulative commissions be applied? This required version 4.62.6 or higher.
92How can inventoried items that were not sold be included on seller settlements?
104Our sellers are paying the credit card fees. How can that be determined if there are multiple sellers?
 
SYSTEM
4Enabling the serial port on Windows 98 computers.
5How can I speed up the computer when restarting in the MS-DOS mode?
17Can I have my Windows 95 or 98 computer start directly in DOS?
32What are the required settings of the computer serial ports?
33When starting MAXA from the Windows desktop, the screen is very small. Can it be changed to a full screen? Can the Window size be changed?
36My system just locked up. My terminals are still working but I can't enter any commands on the main computer.
41How can I change the date in the lower right corner of the MAXA screen?
43Can I backup all of the MAXA files to a zip drive?
52How can I change the date of an auction?
56A 'key is missing' message appears when running Maxa 4.60 (or higher) on Windows XP and 2000 computers.
64The 'Evaluate ports' option is missing in version 4.62. Where is it?
78My notebook computer does not have a serial port. How can one be added?
79How can I increase the size of the Maxa window running in XP?
81I can't see any text at the bottom of the Maxa screen...
93How can auction data files be copied from a CD drive into MAXA?
94How can the serial port on my IBM Thinkpad notebook be turned on?
96How can I delete sales from my previous auctions list?
106Can a USB key be used with Maxa?
111Can I create a boot diskette to start MaxTerm
 
TERMINALS
1Configuring the function keys on Wyse 55 terminals.
2What should the terminal settings be?
8Can A PC be used in place of a dumb terminal?
22Where can I buy reconditioned Wyse 30+ or Wyse 35 terminals?
38Programming the function keys (F1 - F4) on Wyse 30+ and Wyse 35 terminals.
97What are the settings for WiseTerm?
109Can a terminal be tested without being connected to a computer?
 
UPDATES
9Will the sales data and customer list information from previous versions be preserved when I update to version 4.60?