Maxa Help

JBS Software
MAXA - Online Help - Last updated December 19, 2006

Item Description
1.Configuring the function keys on Wyse 55 terminals.

  • Press Shift and Setup at the same time on the terminal.
  • Press F11
  • 1. Press Cntrl and the desired F1 key
  • 2. Press Cntrl-A
  • 3. Press @
  • 4. Press Return
  • Repeat the process (steps 1 through 4) for function keys F2 through F4. Replace the '@' used for F1 with 'A', 'B', and 'C' for F2 through F4 respectively.
  • Press F12 to exit. Save changes.

 

2.What should the terminal settings be?

  • Baud rate: 9600
  • Data bits: 8
  • Stop bits: 1
  • Parity: None
  • Handshaking: XON/XOFF
  • Mode: FDX (full duplex)
  • Emulation: Wyse 30/ Wyse 50/ Wyse 60

 

3.The printer is very slow when printing from within Windows.

This can be corrected by adjusting a windows setting.

  • From the Windows desktop click on 'Start'
  • Click on 'Settings'
  • Click on 'Printers'
  • Right mouse click on the appropriate printer
  • Click on 'Properties'
  • Click on the 'Details' tab
  • Click on 'Port settings'
  • Remove the check from the 'Spool MS-DOS print jobs' option. (Leave the 'Check port before printing' setting checked.)

 

4.Enabling the serial port on Windows 98 computers.

Certain computers need to have the serial port enabled before it will work properly.

  • From the Windows desktop click on 'Start' and then 'Run'
  • Enter 'Regedit.exe' and click on 'OK'
  • Go to the following registry key...
    • Hkey_Local_Machine
    • System
    • CurrentControlSet
    • Services
    • VxD
    • VCOMM
  • Change the value of the 'EnablePowerManagement' key to 00 00 00 00
  • Exit the registry and restart the system

 

5.How can I speed up the computer when restarting in the MS-DOS mode?

  • Type SMARTDRV /X and press 'Enter' before starting MAXA.

 

6.What is the pin-out on the cable connecting the terminal to the computer?

A 'null-modem' connection is used between the 2 devices. The following pin-out is required (assuming 25 pin adapters)...

  • 1 to 1
  • 2 to 3
  • 3 to 2
  • 4 to 5
  • 5 to 4
  • 6 and 8 to 20
  • 20 to 6 and 8
  • 7 to 7

 

7.How can I place the customer list in alphabetical order?

  • From the main menu select the following options...
    • Customer list
    • File
    • Optimize

 

8.Can A PC be used in place of a dumb terminal?

Yes. On the MAXA install diskette there is a program called MAXTERM.EXE. This is a terminal emulator program that enables the computer to function just like a terminal.

The cable connecting the computer running MAXTERM.EXE to the main computer will attach to the serial port on both computers. There must be a null modem adapter in between the 2 computers.

By default MAXTERM.EXE will use COMM PORT #1. If for any reason, COMM PORT #2 must be used, add the number '2' to the end of MAXTERM when starting the program. MAXTERM 2

Note: Although XP computers work fine running Maxa, they do not work well running MAXTERM. Use Windows 95 or Windows 98 computers when running MAXTERM.

If you would like to have a Windows 2000 or XP computer run as a terminal we recommend downloading some shareware called 'wiseterm'. It can be downloaded from many sites. Try a keyword search of 'wiseterm' in Google or Yahoo.

 

9.Will the sales data and customer list information from previous versions be preserved when I update to version 4.60?

Yes. The data format for version 3.20 and up is the same as the format for version 4.60.

If you are running previous versions (lower than version 3.2) the data will have to be converted. Contact JBS for the conversion program.

 

10.How can I view a list of the tax-exempt bidders for an auction?

  • Previous auctions
  • Select the desired auction
  • View the buyers list
  • Press 'V' for view
  • Select tax-exempt names

 

11.Why is the data on my printouts, especially the 3-across labels, out of alignment?

It is likely that you are working with the incorrect printer driver. MAXA sends certain commands to the printer to control the font. If the incorrect printer driver is being used, these commands will not be properly interpreted by the printer and the reports will be out of alignment. To change the printer driver...

  • Setup
  • Hardware
  • Printer
  • Current printer = ....
Most Okidata printers work best with the IBMPROP driver and most laser and inkjet printers work best with the HP4L driver.

 

12.How can I change the invoice messages?

There are 3 messages that apply to invoices. The 'heading' appears on all invoices and reports. The 'buyer invoice message' appears at the bottom of each invoice except if the buyer is tax-exempt. In that case, the 'tax-exempt buyer invoice' appears. To change the messages...

  • Setup
  • Invoices
  • Messages
Use the 'alt-d' command to delete lines and the 'alt-c' command to center lines.

 

13.Why does a blank page print after each invoice?

The buyer invoice message(s) are too long. Make sure that the message(s) only take up as many lines as necessary. To modify the invoice messages see...

  • Setup
  • Invoices
  • Messages
When the buyer invoice message is displayed look in the lower left corner of the screen. It will read line 1 of **(the number of lines in the file). If the file has blank lines at the end of the message they can be remove by moving the cursor down to the first blank line and pressing 'alt-d' until the lower left corner of the screen reads line x of x, indicating that there are no blank lines at the end of the file.

 

14.How can I get a list of all invoices with a 'balance due' method of payment?

From within the current auction...

  • Auction summary
  • Invoice reports
  • Payment summary
  • Payment 'E'
  • Buyer or Invoice order

 

15.When recording a split payment for an invoice I was not given the opportunity to enter a check number.

When enter a split payment where one of the payment methods is a check, make sure to enter the check portion last. Then you will be given the opportunity to record a check number.

 

16.What is the difference between 'Unposted' items and 'Not Sold' items?

'Unposted' items are inventoried items that have not been clerked. 'Not sold' items are items that have been clerked with no price, buyer, or quantity.

To view 'Unposted' items...

  • Auction summary
  • Inventory reports
  • Unposted items
To view 'Not sold' items...
  • Modify/view dales data
  • 'Not sold' items

 

17.Can I have my Windows 95 or 98 computer start directly in DOS?

Yes. Follow the steps detailed below...

  • From the Windows desktop select...
    • Start
    • Programs
    • MS-Dos prompt
  • Type the following commands...
    • CD \
    • ATTRIB -S -H -R MSDOS.SYS
    • EDIT MSDOS.SYS
  • There will be a line in the file that reads BOOTGUI=1. Move your cursor to this line and change it to read BOOTGUI=0.
  • Exit the file and save the changes.
  • From the prompt type...
    • ATTRIB +S +H +R MSDOS.SYS
    • EDIT AUTOEXEC.BAT
  • Add the following lines to the top of the file...
    • @ECHO OFF
    • SMARTDRV /X
    • CLS
    • ECHO Type MAXA or WIN to begin.
    • ECHO.
    • ECHO.
  • Exit the file and save the changes.
  • Type EXIT to get back to the Windows desktop.
  • Restart the computer.

 

18.How can I combine several items for one price?

On the item line of the clerking screen place a single dash (-) or a double dash (--) between the item numbers. A single dash represents the word 'and' and the double dash represents the word 'through'.

For example...

  • 1-5 (1 and 5)
  • 1--5 (1 through 5)
  • 1--5-8 (1 through 5 and 8)
  • 1--5-8--15 (1 through 5 and 8 through 15)
The items must all be entered into the inventory prior to being recorded on the clerking screen.

Items cannot be grouped on the secondary clerking screen.

 

19.How can I clerk several items at one time with each being sold for the given price?

When entering the combination of items on the item line of the clerking screen, add the '@' character to the end of the combination. For example...

  • 1--5@
  • 1-5--10@
Each item in the combination will be posted with the given price. Up to 100 items can be grouped this way.

 

20.Can I add a 'Sold with' item to a previously clerked group of items?

Yes. Follow the steps below...

  • Enter the item number on the item line of the clerking screen.
  • Leave the price blank
  • Enter the buyer number on the buyer field
  • Place the 'sold-with' number in the quantity field and press F4.

 

21.When do I have to void an invoice?

Any time any of the amounts (price, quantity, tax, premium) on an invoice need to change, the invoice must first be voided.

To void an invoice...

  • Current auction
  • Buyer invoice
  • Press 'V' for invoice
  • Void invoice
  • Enter the invoice number. This will be displayed in the upper right corner of the printed invoice and in the lower right corner of the screen.
The invoice does not need to be voided if the seller, item, commission, or description are going to changed.

 

22.Where can I buy reconditioned Wyse 30+ or Wyse 35 terminals?

MTI, a Texas company, can provide warrantied terminals for around $200-$250. They can be reached at 800-288-1487. Tell them that you are configuring your JBS system and they can get you set-up.

 

23.Why aren't the purchase totals for each buyer updating?

MAXA does not automatically post the purchase totals to each name on the customer list. The purchases are added when the 'Update' feature is selected from the 'Previous auctions' area.

To post purchase totals for all auctions to all names on the customer list...

  • Previous auctions
  • Press 'U' for update
To post purchases for a select group of auctions...
  • Previous auctions
  • Press the space bar on the desired auctions. A mark (double arrow) will appear next to each auction.
  • Press 'V' for view
  • Marked auctions
  • Press 'U' for update
All purchases will be posted to the customer list. If a bidder attended an auction and did not make any purchases, MAXA will post $0.10 for that auction. This will helpful when refining the customer list for mailings, etc..

 

24.I'm using the update procedure correctly but my customer list is not being updated correctly.

When MAXA updates purchase information it compares each bidder name to the names on the current customer list.

If any change is made to the name, either on the customer list or on the buyer list, MAXA will not be able to update the purchase information on the customer list.

Also, the customer must have a first and last name. If a customer only has a company name, the records cannot be updated.

If there are several identical names on the customer list, MAXA will collect all purchase information and post it to a single name.

 

25.Can I import an Excel spreadsheet into MAXA?

Yes! This powerful feature lets MAXA share data with practically any database or spreadsheet program. In order for MAXA to be able to work with the data from another program it must be formatted correctly. The steps below describe how to take an Excel spreadsheet and place it into a tab-delimited ASCII format. For this example we are going to assume that the spreadsheet has 2 columns; the item numbers are in column 1 and the descriptions are in column 2. We are going to save the Excel file to the C:\MAXA\IMPORT folder.

Follow these steps in Excel...

  • Eliminate any headers and unnecessary rows and columns.
  • File
  • Save as...
  • Change the 'Save in' to C:\MAXA\IMPORT
  • Make sure the filename is no longer than 8 characters and that the filename does not contain any punctuation.
  • Save as type... 'Text and tabs'
  • Save
Now the file will be in a format that MAXA can work with. From MAXA follow these commands...
  • Inventory
  • File
  • Import
  • Current (C:\MAXA\IMPORT)
  • Select the file
  • Columns to import = 2
At this point MAXA will display a chart listing numbers 1 through 14. Each number represents a field of data.
  • Enter field number for column 1: 2 (this is for the item number)
  • Enter field number for column 2: 14 (this is for all of the lines)
  • Delimiter = Tab
The data is now imported! The process will change only slightly if you are importing more columns or if you are importing information from different programs.

Note: If you are having trouble importing a file try...

  • Copying just the columns you are trying to import into a new spreadsheet. The number of columns is very important!
  • Save the new spreadsheet as a text file and make sure that you give it a filename no longer than 8 characters without any punctuation.
  • Make sure to exit Excel before trying to import the file into Maxa.

More information on manipulating data with Excel can be found in the MaxaNet Reference Guide.

 

26.How can I quickly register all of my permanent bidders?

First, we make several assumptions.

  • Only select names on your customer list have permanent numbers.
  • Each customer with a permanent number has their ID listed on the customer list.
  • Each permanent ID customer has a code of 'B' on the codes line.
  • The 'permanent ID numbers' option is set to NO (Setup/files/customer list)
To quickly assign, or copy, all of the permanent ID bidders from the customer list to the buyer list follow the steps below...
  • Current auction
  • Register
  • Buyer list
  • Press 'L' for load
  • Press 'B' when prompted to enter a code
All permanent ID bidders will be loaded!

To quickly assign all permanent bidders a code of 'B' follow the steps below...

  • From the main menu select Customer list
  • Press 'V' for view
  • ID number order
  • Press the space bar to mark all permanent ID number bidders. A double arrow will appear next to each marked name.
  • Press 'V' to view
  • Marked names
  • Press 'F' for file
  • Add code
  • Press 'B'
A code of 'B' will be added to all listed names.

 

27.Can a MAXA inventory be exported?

Yes! MAXA data can be exported in a format that can be viewed by spreadsheets, databases, and word processors. It can also be exported directly into an HTML format so that your inventory can be viewed on the Internet. To export inventory data, a format file must first be created.

In this example we are going to export the item number and the full description. Follow the steps below to create a format file...

  • Inventory
  • File
  • Export
  • Create a new format file
  • SAMPLE
A blank page will appear. On it we are going to place codes that will be replaced with actual data when the export is selected. Add the following line to the blank page. Press 'Escape' when you are finished...

~b^~e ~f ~g ~h ~i

The '~' character followed by a letter will be replaced by the inventory information. In this format file the codes will be replaced as follows...

  • ~b = item number
  • ~e = line 1 of the description
  • ~f = line 2 of the description
  • ~g = line 3 of the description
  • ~h = line 4 of the description
  • ~i = line 5 of the description
The CODES section of the help files lists a complete chart of all the applicable codes. The '^' character between the ~b and the ~e will be replaced with a tab character. The tab will be interpreted as the delimeter when the information is imported by other programs.

The format file only needs to be created one time. Once created it can be accessed by using the following commands...

  • Inventory
  • File
  • Export
  • Select export format
  • SAMPLE
Once the format has been selected select...
  • Start exporting
  • Select export location: Current (C:\maxa\export) or Drive A:
  • Select extension: .TXT (text file) or .HTM (used for Internet files)
  • Enter a filename
The output can now be viewed by a variety of other programs.

Refer to the help files of the spreadsheet or database programs for more information on how to import the text file.

 

28.Codes used to export inventory information and to print custom inventory labels, forms, and reports

CodeDescriptionLength
~atag number4
~bitem number5
~cseller number4
~dquantity4
~eline 154
~fline 254
~gline 354
~hline 454
~iline 554
~jcategory54
~kphoto54
~lfirst 30 characters30
~mprice10
~ncurrent date12
~oseller first name15
~pseller last name15
~qseller company30

 

29.Codes used to export name information and to print custom name labels, forms, and reports

CodeDescriptionLength
~aID number4
~blast name15
~cfirst name15
~dcompany30
~eaddress30
~fcity18
~gstate2
~hzip10
~iphone number12
~jtax status1
~ktax number20
~lcodes10
~mdate entered10
~ndate of last activity10
~ototal spent12
~pauctions attended4
~qnotes(1)54
~rnotes(2)54
~snotes(3)54
~tnotes(4)54
~ucurrent date10
~vdelivery point2

 

30.Codes used to print seller checks

CodeDescriptionLength
~afirst name15
~blast name15
~ccompany30
~daddress30
~ecity18
~fstate2
~gzip10
~hcurrent date10
~iseller number4
~jwritten $ amountNA
~knumeric $ amount12
~lcheck number6

 

31.Can I print a report that lists all items sold for a single seller over any number of auctions?

Yes. In order for this report to work correctly, the seller must be given the same selling number for each auction.

To view the report select the following commands...

  • Previous auctions
  • Press 'S' for search
  • Seller number
  • Enter the seller number
To only include the items sold over select auctions follow these steps...
  • Press the space bar on each desired auction. A double arrow will appear next to each marked item.
  • Press 'V' for view
  • Marked auctions
  • Press 'S' for search
  • Seller number
  • Enter seller number

 

32.What are the required settings of the computer serial ports?

  • Comm 1: Address = 3F8, IRQ = 4
  • Comm 2: Address = 2F8, IRQ = 3
Maxa will only work with Comm1 and/or Comm2. When attaching 2 or more terminals to the computer a 'terminal splitter' is another option. With it a single cable is attached to either Comm1 or Comm2 of the computer. The terminal splitter has 4 ports that the terminals (wired or wireless) can plug into.

 

33.When starting MAXA from the Windows desktop, the screen is very small. Can it be changed to a full screen? Can the Window size be changed?

Yes. By pressing 'Alt-Enter' the screen will be changed to the full size of the computer screen. Pressing 'Alt-Enter' again will bring the screen back to its original size.

If you are running Maxa in a window...

  • With Maxa running, click on the upper left corner of the Maxa window
  • Select properties
  • Select font
  • Select a new font size

 

34.Can the list be placed in alphabetical order?

Yes. From the main menu...

  • Customer list
  • Press 'F' for 'File'
  • Optimize
The optimize feature not only places the names in alphabetical order but also compresses the file allowing the names to be loaded quicker.

 

35.Can I copy an entire buyer list into a customer list?

Yes. The following commands are best entered from the C: prompt. (replace the mmddyyyy with the actual date)...

  • CD \MAXA\LST
  • COPY mmddyyyy.BLT \MAXA\mmddyyyy.LST
Get back into the MAXA program. Once in MAXA, the list can be made current...
  • Setup
  • Files
  • Customer list
  • Use existing...
  • mmddyyyy.LST
or, the list can be merged into the current customer list...
  • Customer list
  • Press 'F' for file
  • Merge
  • mmddyyyy.LST
Caution: When merging customer lists there are no provisions in MAXA for automatically removing the duplicate names.

 

36.My system just locked up. My terminals are still working but I can't enter any commands on the main computer.

When a printer switchbox is being used and either one of the printers is not online the main computer will freeze. To correct the problem make sure both printers are online. This issue will be resolved in a future release of MAXA.

 

37.Is there a report that lists all of the changes made to the sales data?

Yes. A log file is created as items are clerked. This file can be viewed but information in this file cannot be modified. To access the log file...

  • Previous auctions
  • Select the desired auction (mmddyyyy)
  • View sales data
  • Press 'L' for log

 

38.Programming the function keys (F1 - F4) on Wyse 30+ and Wyse 35 terminals.

If you have purchased a reconditioned terminal there is a possibility that the function keys will need to be reset to the default settings. To reset the function keys...

  • Press 'Shift-setup' on the Wyse terminal.
  • Press the up arrow key one time
a 'sF8' label will appear in the lower left corner of the screen. If any characters appear to the right of the label, remove them by pressing the left yellow arrow key.

Continue pressing the up arrow key and remove any characters to the right of the labels. Repeat the process until the 'F1' key is displayed. To save the changes press 'Shift-Setup' and any the 'Save changes?' question with a 'Y'

 

39.How can I prevent inventoried items from being clerked more than 1 time?

By default MAXA allows inventoried items to be clerked more that once. To change this setting...

  • Setup
  • Hardware
  • Clerking screen
  • Configure
  • Check for previous...
    • No: Items can be clerked multiple times
    • Yes: Items can be clerked multiple times but the terminal will beep if the item has been previously clerked
    • Lock: Items cannot be clerked more than once.

 

40.Can a MAXA customer list be exported?

Yes! MAXA data can be exported in a format that can be viewed by spreadsheets, databases, and word processors. To export name data, a format file must first be created.

In this example we are going to export the information needed to print mailing labels. Follow the steps below to create a format file...

  • Customer list
  • File
  • Export
  • Create a new format file
  • SAMPLE
A blank page will appear. On it we are going to place codes that will be replaced with actual data when the export is selected. Add the following line to the blank page. Press 'Escape' when you are finished...

~b^~c^~d^~e^~f^~g^~h

The '~' character followed by a letter will be replaced by the name information. In this format file the codes will be replaced as follows...

  • ~b = last name
  • ~c = first name
  • ~d = company
  • ~e = address
  • ~f = city
  • ~g = state
  • ~h = zip
The CODES section of the help files lists a complete chart of all the applicable codes. The '^' character between the '~?' letters will be replaced with a tab character. The tab will be interpreted as the delimeter when the information is imported by other programs.

The format file only needs to be created one time. Once created it can be accessed by using the following commands...

  • Customer list
  • File
  • Export
  • Select export format
  • SAMPLE
Once the format has been selected select...
  • Start exporting
  • Select export location: Current (C:\maxa\export) or Drive A:
  • Enter a filename
The output can now be viewed by a variety of other programs.

Refer to the help files of the spreadsheet or database programs for more information on how to import the text file.

 

41.How can I change the date in the lower right corner of the MAXA screen?

The date that prints in the lower right corner of the MAXA screen (and also the clerking terminal) is the computer's system date.

To change the date on computers running Windows, double-click on the time in the lower right corner of the desktop.

To change the date on computers running DOS...

  • Type DATE at the C:> prompt
  • Enter the current date (mm-dd-yyyy). Make sure to include the dashes and the full 4 digits for the year.

 

42.How can I make a back-up of a file that is too large to fit onto a diskette?

Get to the C: prompt and type the following commands... (we will assume in this case that the customer list name is CUSTOMER.LST)

  • CD \MAXA
  • PKZIP A:BACKUP.ZIP CUSTOMER.*
This will create a file on the diskette called BACKUP.ZIP. To restore this file from the diskette to the hard drive type the following commands from the C: prompt...
  • CD \MAXA
  • PKUNZIP A:BACKUP.ZIP
If the restored file (CUSTOMER.LST in this case) is not the current customer list, make the list current by using the following commands...
  • Customer list
  • Press 'F' for file
  • New
  • Choose existing file
  • CUSTOMER.LST

 

43.Can I backup all of the MAXA files to a zip drive?

Yes. Assuming that the zip drive is drive E:, follow the steps below from a C: prompt...

  • XCOPY C:\MAXA\*.* E:\ /S
To restore the information from a zip drive to the had drive use the following command, again from the C: prompt...
  • XCOPY E:\*.* C:\MAXA /s
When information is restored from the zip disk is will overwrite the information on the hard drive. Use this backup method with caution!

 

44.What is the typical cable arrangement when attaching a terminal to the computer or terminal splitter?

Starting with the computer serial port or port A through D on the terminal splitter going towards the modem port on the terminal...

New style cables...

  • The adapter ending with 385
  • A CAT-5 patch cord from 10 to 100+ feet
  • The adapter ending with 386

Old style cables...

  • 1' cable that converts the 9 pins to 25 pins
  • A null modem adapter. This adapter has 25 holes (female) on one side and 25 pins (male) on the other. This adapter is approximately 3" long.
  • The cable itself. This cable can be from 10 to 100 feet long. Several cables can be combined to create a longer cable.

 

45.What is the typical cable arrangement when attaching a clerking computer (versus a terminal) to the computer or terminal splitter>

Starting with the main computer serial port or port A through D on the terminal splitter going towards the serial port on the secondary computer...

New style cables...

  • The adapter ending with 385
  • A CAT-5 patch cord from 10 to 100+ feet
  • The adapter ending with 387

Old style cables...

  • 1' cable that converts the 9 pins to 25 pins
  • A null modem adapter. This adapter has 25 holes (female) on one side and 25 pins (male) on the other. This adapter is approximately 3" long.
  • The cable itself. This cable can be from 10 to 100 feet long. Several cables can be combined to create a longer cable.
  • A thin female-female adapter. This adapter has 25 holes on either end
  • A 1' cable that converts the 9 pins to 25 pins.

     

46.What are the settings on the printer switch supposed to be set to?

There a 2 switches on the printer switches. The one should be set to 'auto' and the other to '1 to 2'.

When using a printer switch make sure that both printers are online at all times. With the Okidata printers that most customers use that means that the 'SEL' light must be on.

 

47.Can 'No-sale' fees be added to a settlement report?

Yes. To add no-sale fees to a seller settlement report add them as itemized expenses. To add an itemized expense to a seller settlement press the letter 'I' for itemize.

 

48.How can a sliding scale commission be applied to a seller's items?

Step 1. Make sure that all of the commissions are listed in descending order (commission #1 being the highest rate, including minimum commissions, and commission #9 being the lowest). To set the commissions...

  • Setup
  • Rates
  • Commissions
  • Enter the appropriate commissions. To enter a 100% commission put in 99.99. To enter a dollar amount commission enter the dollar amount multiplied by 100. For example: a per item fee of $10 would be entered as a commission of 1000.
Step #2. Create a sliding scale schedule. Up to 9 different schedules can be created.
  • Setup
  • Rates
  • Sliding scales
  • Enter a number between 1 and 9.
  • For each commission level enter the price breakpoint for which that commission will apply.
  • For the lowest commission rate put in a breakpoint of 9999999.99
Step #3. Apply the sliding scale. Important: The sliding scale commissions can only be applied to existing sales data.
  • Current auction
  • Seller settlement & seller number
  • Press 'S' for slide
  • Enter the schedule number to apply
The program will apply the appropriate commission number to each item.

To apply the sliding scale to all items in an auction...

  • Current auction
  • Modify/view sales
  • All sales
  • Press 'S' for slide
  • Enter the appropriate schedule number
Note: Use schedule numbers 1 through 5 if you would like to apply the schedule to the extended price of each item. To apply the schedule to the unit price use schedules 6 through 9.

Here's an example...
$2 commission for each item up to $10, 20% on items up to $100, and 15% for all other items.

Setup the commission rates...

  • Comm 1 = $2
  • Comm 2 = 20%
  • Comm 3 = 15%

Setup the sliding scale breakpoints...

  • Bpoint 1 = $10
  • Bpoint 2 = $100
  • Bpoint 3 = $9999999

 

49.How can I place my inventory onto the web using MaxaNet?

You must be using MAXA, version 4.30 or higher to utilize the following features.

The instructions below assume that the appropriate categories and photo file names have been added to the inventory.

From the main menu select the following options...

  • Inventory
  • Press 'F' for file
  • Export
  • Select export
  • MAXANET1.CCE
  • Start exporting
  • Select the destination A: or current (C:\MAXA\EXPORT)
  • Select the .txt extension
  • Enter any filename you like. If you leave it blank it will create a file called INVENTRY.TXT
Using the 'Upload inventory' feature found in the MaxaNet administration area, you'll be able to find that file (using the browse button) and upload it.

 

50.How can I place realized prices onto the Internet using MaxaNet?

You must be using MAXA, version 4.30 or higher to utilize the following features.

The instructions below assume that the appropriate categories and photo file names have been added to the inventory.

From the main menu select the following options to post the prices to the inventory...

  • Inventory
  • Press 'F' for file
  • Post Prices
  • Select the appropriate auction (mmddyyyy)
With the prices now posted, select the following options...
  • Press 'F' for file
  • Export
  • Select export
  • REALIZED.CCE
  • Start exporting
  • Select the destination A: or current (C:\MAXA\EXPORT)
  • Select the .txt extension
  • Enter any filename you like. If you leave it blank it will create a file called INVENTRY.TXT
Using the 'Upload inventory' feature found in the MaxaNet administration area, you'll be able to find that file (using the browse button) and upload it.

Remember to change the display format in MaxaNet to 'realized prices'. This option can be found in the auction details section of the administration screens.

 

51.How can I create a 'realized prices' format file for use with MaxaNet?

From the main menu select the following options...

  • Previous auctions
  • Select the auction
  • View sales data
  • Export
A file, MAXANET.TXT, will be created and can be uploaded to MaxaNet as realized prices.

 

52.How can I change the date of an auction?

  • Make a backup of the auction to the A: drive. From the main menu select...
    • Back-up, etc.
    • Back-up
    • Sales data
    • Auction date
  • Get to a C: prompt and type the following commands...
    • A:
    • copy   mmddyyyy.*   MMDDYYYY.*
  • Replace the mmddyyyy with the old date and the MMDDYYYY with the new date.
  • Get back into MAXA and restore the new auction from the diskette. From the main menu...
    • Back-up, etc.
    • Restore
    • Sales data
    • Auction date
  • Once you have verified that the new auction is correctly in place you can delete the auction recorded with the incorrect date.

 

53.How can I view all of the bidders who attended several auctions?

Step #1: Apply purchases for the selected auctions to the customer list.

  • Previous auctions
  • Use the space bar to mark the desired auctions
  • Press 'V' to view
  • Select 'Marked auctions'
  • Press 'U' to update
The update procedure gathers all of the purchase and attendance information for the selected auctions and posts that information to the customer list.

To use this information you'll need to be in the customer list.

  • Select customer list
  • Press 'R' to refine
  • Select purchases
  • Enter .05 as the minimum, press enter an the maximum
  • Select search
If a buyer attends an auction and does not make any purchases, the program will record a total of $0.10 for that buyer for that auction.

 

54.How can codes be added to all buyers at a single auction?

Do not add the codes to the bidder list!

From the main menu...

  • Previous auctions
  • Press the space bar to mark the desired auction
  • Press 'V' to view
  • Select 'marked auctions'
  • Press 'U' to update
The above procedure will post on the customer list the purchase and attendance history for each of the bidders at the selected auction.

To isolate these names...

  • Select 'Customer list'
  • Press 'R' for refine
  • Select 'Purchases'
  • For a minimum purchase enter .05
  • Press enter when asked to enter the maximum
  • Select 'Search'
The bidders will be displayed. To assign the listed names a code...
  • Press 'F' for file.
  • Select 'Add code'
  • Enter the desired code.
This same procedure can be used to apply codes to buyers at multiple auctions. To do this just mark several more auctions before doing the update.

 

55.How can the Proxim radios be reconfigured?

Click here for instructions

 

56.A 'key is missing' message appears when running Maxa 4.60 (or higher) on Windows XP and 2000 computers.

A driver needs to be downloaded to support the key on the newer operating systems. On the web...

If you still see a 'key is missing' message after installing the driver then try the following...

  • Start
  • Search... setupsysdriver.exe
  • Run the program once found
  • Select configure driver. No ECP port will be listed.
  • Select 'Add'
  • Use: yes, Bus address: 378, Bus number: 0, Bus type: ISA, Address space: I/O, Port type: ECP
  • Select 'Ok'
  • Stop NT parallel driver
  • Start NT parallel driver
  • Done! The key should now work.

     

57.Configuring Maxa (4.62 or higher) to work with Windows-only printers

In Maxa...

  • Setup
  • Hardware
  • Printer
    • Printer port: Windows-3
    • Current printer: Blank
Select the 'Configure printer' option.
  • Click on the 'Settings' button
  • In the 'General' area, remove checks from all boxes except the 'Quit when handled command line'
  • Make sure the correct printer is selected
  • Click on the 'Text file...' button
    • Text file action = print formatted
    • lines per page = 70
    • font = courier or new courier
    • tab width = 3
    • OEM translation = automatic
  • Click on the 'N-up printing settings'
    • layout = 1 pages wide, 1 pages high
    • uncheck the 'draw frame' option
    • orientation = portrait
    • page order = horizontal
    • margins; left=.70, right,top,bottom=.35
    • gutters; horizontal,vertical=.10
  • Save the changes

 

58.Using an Okidata Microline 320 printer with Windows XP and Windows 2000 (Maxa 4.62 or higher).

In Maxa...

  • Setup
  • Hardware
  • Printer
    • Printer port: Windows-3
    • Current printer: IBMPROP
Select the 'Configure printer' option.
  • Click on the 'Settings' button
  • In the 'General' area, remove checks from all boxes except the 'Quit when handled command line'
  • Make sure the Windows default printer is connected (Okidata 320-IBM)
  • Click on the 'Text file...' button
    • Text file action = send to printer
  • Save the changes

It is important that Maxa is running in a Window vs. in a full screen. If you try to run Maxa in a full screen on Windows XP or 2000 computers, the Maxa screen will minimize after every print job. If Maxa is run in a Window then you'll see the print screen flash but then return directly to Maxa.

 

59.Adding left bids with Maxa, version 4.62

Left bids can be added to the system from any clerking terminal, even the secondary clerking screen located on the main PC.

Left bids can be added before and during an auction.

To record a left bid, record the sale as you normally would. Instead of leaving the quantity field blank or putting in a quantity, type in a 'B'.

The information will be recorded with a seller, item, description, price and a negative buyer number.

The entry will be ignored by all reports except the left-bid report.

  • Auction summary
  • Inventory reports
  • Left bids
The left-bid information is available for the clerk(s) immediately after being recorded. When the clerk records an item number, the top 2 left bids will appear at the bottom of the clerking screen. The clerk will then be able to competatively place the bids on behalf of the left-bid bidders.

 

60.Adding inventory from the terminals during an auction (4.62 or higher)

Make sure that you have already created an inventory file.

  • Setup
  • Files
  • Inventory
  • Create new...
Make sure that at least 1 item is already in the inventory.
  • Inventory
  • Add, F4 to save
From the clerking terminal record a seller number (1-9999), item number (1-9999A), and description. The description can be up to 54 characters long. Leave the price, buyer, and quantity blank. Press F4 to save the item as a 'Not-Sold' item.

Repeat the above step from any terminal.

To convert the 'Not-Sold' items into inventory...

  • Modify-View Sales
  • No-Sales
  • press 'Q'
  • press 'Y' to convert the no-sales into inventory.
Notes...
The no-sales will be added to the current inventory file and removed from the current auction.

The inventoried items can now be pulled up on the clerking terminal by entering the item number in the item field on the terminal.

Items that are converted from 'Not-Sold' items into inventory cannot be grouped (1--5, 1-5, 1-5@, etc) until you exit to the main menu and re-enter the current auction.

If you exit the current auction and attempt to re-enter the current auction you may see a message stating 'Optimize inventory'. Simply go into the inventory area and exit to the main menu. You will then be able to re-enter the current auction.

 

61.Is there a way to export the Maxa report information?

Sales data, invoices, and settlements can be exported to a tab-delimited file. Buyer and seller lists can also be exported.

Sales, invoices, and settlements

  • Previous auctions
  • Select auction
  • View sales data
  • Press 'X' to export
Buyer/seller lists
  • Previous auctions
  • Select auction
  • View buyer or seller list
  • Press 'X' to export
  • There are many exporting formats to choose from
All export files will be saved in either the \MAXA\EXPORT folder or to the A: drive.

 

62.In the middle of an inventoried sale, what if someone finds an item that was not included in the original inventory?

Just have the clerk record the item number (ex: 100A) on the item line on the clerking screen. Since there will not be a match in inventory the clerk will then have to provide the item description.

 

63.How can I clerk an inventoried item that has a recorded quantity to several bidders?

Maxa does not tie itself too tightly to the quantity information found in the inventory area. You will be able to resell the item as many times as you want --- even if you want to sell more than the quantity that was originally listed.

If you intend to split an item to several bidders make sure the 'Check for previous' setting is not set to lock.

  • Setup
  • Hardware
  • Clerking terminal
  • Configure
  • Check for previous = Yes or No

 

64.The 'Evaluate ports' option is missing in version 4.62. Where is it?

Evaluate ports is no longer in the hardware menu. There is a program in the \maxa folder called RX.EXE. It will provide the evaluate ports function as before.

 

65.We have some items that we want to charge a buyer's premium on and other items that we will not. All items will be non-taxable. How can we set this up?

Setup the following under Setup/rates

Taxes...

  • Tax rate A = 0%
Premiums...
  • N = 10%
  • A = 0%
Have the clerk use either tax 'N' for premium items or tax 'A' for the non-premium items. These tax classes can also be recorded for each item in the inventory area if inventory will be used.

 

66.How can I print invoices from the terminals?

From the clerking screen...

  • Enter a buyer number on the buyer field. Leave the cursor on the buyer field.
  • Press F7. If your terminal does not have an F7 key press Cntrl-F3.
  • A menu will appear listing the buyer purchases and payment options.
When invoicing from the terminals you cannot record an amount tendered, split payments, or record a check number.

All invoices will print on the main printer or, if a second printer is attached, to the second printer.

It is important the auction menu is displayed on the main computer at all times when printing invoices from the terminals. Otherwise, the terminal generated invoices may not print immediately.

 

67.How can I print settlements from the terminals?

From the clerking screen...

  • Enter a seller number on the seller field. Leave the cursor on the seller field.
  • Press F7. If your terminal does not have an F7 key press Cntrl-F3.
  • A menu will appear listing the seller's items and printing options.
To print settlements from the terminals you will want to first establish sliding scale structures.

All settlements will print on the main printer or, if a second printer is attached, to the second printer.

It is important the auction menu is displayed on the main computer at all times when printing settlements from the terminals. Otherwise, the terminal generated settlements may not print immediately.

 

68.What is the difference between the 'Customer list' option in the current auction and the 'Customer list' option available on the main menu?

When working with the 'Customer list' option while in a current auction we are making the assumption that all newly added names are bidders. When a bidder is added to the customer list from within the current auction...

  • The name and ID number (buyer number) are automatically copied to the buyer list.
  • The name without an ID number is saved on the customer list for future use.
The 'Customer list' option while in a current auction can also be used to copy existing names from the customer list to the buyer list.
  • Use the search or quick search functions to find the desired name.
  • Press 'C' with your pointer next to the name to copy it.
  • Select 'Buyer list' and enter the bidder's number.
The 'Customer list' option on the main menu is not associated with any auction. It can be used to print, import, export, sort, and refine the names. Names added to the customer list off of the main menu will not be copied to a buyer list.

 

69.Only some of our bidders have permanent bidding numbers. How should their information be stored?

On the customer list add the persons permanent bidding number to the ID number field. Also add a code of P (for permanent) or another code that you have not already used to the Codes field. Do this for each of your bidders that has a permanent number.

To quickly register these bidders for an auction try..

  • Register
  • Buyer list
  • Press 'L' for load
  • Enter 'P' or whichever code you selected.

Any name that has both an ID number and the code you selected will be copied from the customer list to the buer list for that event.

 

70.How does the magnetic driver's license reader attach to my computer? How do I use the scanner?

check back soon...

 

71.How can bidders be added from terminals? How can sellers be registered from the terminals?

check back soon...

 

72.2 people bought items on the same number. How do I split their purchases into 2 separate invoices?

check back soon...

 

73.How can I pro-rate auction expenses between my sellers?

When expenses are pro-rated between sellers each seller will be charged the percentage of the expense based on their sales contribution to the auction total. For example if you had 2 sellers; one sold $100 and the other $900 and there was an advertising expense of $100 that was to be pro-rated, one seller would be charged $10 and the other $90.

Enter the full expense for a single seller. To do this...

  • Seller settlement
  • Seller number
  • Press 'I' to itemize
  • Press 'A' to add
  • Enter a description, code (leave it blank) and the full amount
Repeat this for all expenses that are to be pro-rated.

The expenses will appear to be charged against the seller that they were entered under. If you press the letter 'S' (for style) while pointing at the expense, the expense type will change from the seller number to 'ALL' to 'PRO'. All meaning that everyone will get the expense; Pro meaning that the expense will be pro-rated.

At this time (verion 4.65) sellers cannot be excluded from pro-rated expenses.

 

74.Can the inventory be exported with the buyer and selling price?

Yes! MAXA data can be exported in a format that can be viewed by spreadsheets, databases, and word processors. It can also be exported directly into an HTML format so that your inventory can be viewed on the Internet.

To add the price and buyer number information to the inventory...

  • Inventory
  • File
  • Post prices
  • Select the appropriate auction

To export inventory data, a format file must first be created.

In this example we are going to export the item number, buyer number, price, and the full description. Follow the steps below to create a format file...

  • Inventory
  • File
  • Export
  • Create a new format file
  • PRICES
A blank page will appear. On it we are going to place codes that will be replaced with actual data when the export is selected. Add the following line to the blank page. Press 'Escape' when you are finished...

~b^~a^~m^~e ~f ~g ~h ~i

The '~' character followed by a letter will be replaced by the inventory information. In this format file the codes will be replaced as follows...

  • ~b = item number
  • ~a = tag number (buyer number after prices are posted)
  • ~m = price
  • ~e = line 1 of the description
  • ~f = line 2 of the description
  • ~g = line 3 of the description
  • ~h = line 4 of the description
  • ~i = line 5 of the description
The CODES section of the help files lists a complete chart of all the applicable codes. The '^' character between the ~b and the ~a will be replaced with a tab character. The tab will be interpreted as the delimeter when the information is imported by other programs.

The format file only needs to be created one time. Once created it can be accessed by using the following commands...

  • Inventory
  • File
  • Export
  • Select export format
  • PRICES
Once the format has been selected select...
  • Start exporting
  • Select export location: Current (C:\maxa\export) or Drive A:
  • Select extension: .TXT (text file) or .HTM (used for Internet files)
  • Enter a filename
The output can now be viewed by a variety of other programs.

Refer to the help files of the spreadsheet or database programs for more information on how to import the text file.

 

75.Can the buyer number be printed on the seller settlements?

Yes. See...

  • Setup
  • Invoices
  • Format
  • Heading format number = 1

 

76.How can I copy a bidder list from one auction to another?

This cannot be done from within MAXA. You need to get to a C: prompt and then type the following commands. For these example we will use a date format of 'mmddyyyy' for the date that you would like to copy the buyer list from and 'MMDDYYYY' for the date that you would like to copy the bidders to.

  • CD \MAXA\LST
  • COPY mmddyyyy.blt MMDDYYYY.blt
  • CD \
Make sure that you do not already have bidders registered on the MMDDYYYY auction. This command will overwrite any names in that file.

 

78.My notebook computer does not have a serial port. How can one be added?

The ideal notebook computer will have a built-in serial port (with 9 pins). If your computer does not a PCMCIA card can be added to provide that function.

We have successfully used a Quatech SSP-100. It can be configured to function as either Com1 (3f8, IRQ 4) or Com2 (2f8, IRQ 3)

The Quatech adapters can be purchased from a number of providers. Do an Internet search to find one.

Consult your computer support person for help configuring the card.

 

79.How can I increase the size of the Maxa window running in XP?

Once Maxa is up and running, right-click the upper left corner of the Maxa window. Select the Properties option and then the Font tab.

Select 'Lucida Console' and then change the font size to 20 or 24. Make sure you save the changes so that the window will be larger each time you run the program.

 

80.A buy-back item was printed on an invoice incorrectly. How can the problem be corrected?

First, the invoice must be voided...

  • Buyer invoice
  • Buyer number
  • Press 'V' for invoice
  • Void
  • Enter the invoice number. It will appear in the lower left corner of the screen.

Then, the items need to be modified (from the buyer invoice screen)...

  • Press 'M' for modify
  • Use the spacebar to mark the items that you want to change to buy-backs
  • Press 'M' for marked
  • No Quantity

The price will be preserved and the quantity will be set to 0. The invoice can then be reprinted.

 

81.I can't see any text at the bottom of the Maxa screen...

The screen colors need to be adjusted. See...

  • Setup
  • Screen colors

Maxa supports a number of screen colors. Press enter on the listed options to change the screen colors. It is important that you can see the text on each of the 3 labels to the right of the color menu...

  • Normal color
  • Heading color
  • Message color

 

82.Can multiple catalogs be printed at one time?

No. Maxa will only print one worksheet, catalog, report, etc.. at a time. If you would like to run multiple copies of any report this can be accomplished by first exporting the report and then printing copies in MS-Word, Works, Excel, etc.. See help topic #27 for details.

 

83.Can Maxa mailing labels be printed with MS-WORD?

Yes. First the names must be exported and then they can be merged directly on to mailing labels within Word...

  • Customer list
  • Press 'F' for file
  • Export
  • Select export
  • LABELS.CME
  • Start exporting
  • Call the file whatever you like... (YOURFILE)
  • Save the file to either the C:\MAXA\EXPORT folder or to the A: drive

In MS-Word...

  • Tools
  • Mail merge
  • Main document - Create - Mailing labels - Active window
  • Data source - Get data - Open data source - Text file - (ex: C:\MAXA\EXPORT\YOURFILE.TXT)
  • Main document - Setup - Select Avery 5160 labels (30 per page)
  • Use the 'Insert Merge Field' option to format the label as follows...
    • Company
    • First Last
    • Address
    • City, State Zip
  • Select OK to save the merge field layout.
  • Merge - Merge to new document

With Word 2003 the process is similar but there are a few changes...

  • Tools
  • Letter and mailings…
  • Mail merge
  • Select document type: Labels
  • Next: Starting document
  • Label options: 5160
  • OK
  • Next: Select recipients
  • Browse…
      Local disk c: \ maxa \ export \ yourfilename.txt
  • OK
  • Next: Arrange your labels
  • Address block…
  • Match fields
      First = first , last = last , etc.
      Or…
      First = Joe , last = Smith, etc.
  • OK
  • Update all labels
  • Next: Preview your labels
  • Next: Complete the merge
  • Print

Note: It really helps if the first record of the data that you are exporting has all of the fields filled in (first, last, company, address, city, state, zip). This makes mapping the data much easier.

 

84.How can an extended buyer invoice message be added?

If you edit the invoice messages files using the Maxa editor you can only have 80 characters per line. To have more characters per line ou have to modify the message files using an editor like Notepad.

From the windows desktop...

  • Start
  • Run
  • Notepad

Then...

  • File
  • Open
  • C:\MAXA\BUY.NOT

Start each line with a pipe character (double vertical dash) and list up to 120 characters per line. The file can can have up to 30 lines of text. Make sure to save the file after you make changes.

To see how the messages will appear on the invoices...

  • Setup
  • Invoices
  • Print samples

In order for the text to print properly with Maxa, it is important that the printer setup be correct. See...

  • Setup
  • Hardware
  • Printer

The tax-exempt buyer invoice message and the seller settlement message can be modified using Notepad as well.

 

85.When I view the buyer or seller lists in the previous auctions area they are blank. Why?

If you are registering your buyers and seller with each auction and the names are not appearing on the buyer or seller lists the 'Permanent ID numbers' setting is set to Yes. If it is set to yes, all names are added directly to the customer list. To change the permanent ID number setting see...

  • Setup
  • Customer list
  • Permanent ID numbers (Yes/No)

      To have a buyer and seller list created with each auction make sure that the setting is on 'No'.

       

86.There are unusual characters in the notes area of the customer list. How can they be removed?

If a customer list is improperly copied from one machine to another there is a chance that it may become corrupted and junk characters may be introduced.

We have a utility available that can clean a customer list in the event that junk characters are present.

A download is available. Save the downloaded file to the C:\MAXA folder. Then, from the C: prompt...

  • CD  \MAXA
  • CLNLST

A menu will appear. Select the 'Clean a customer list' option. Make sure that you make a backup of the customer list before you clean the list.

 

87.How can the seller commission be changed for all sellers at one time?

To change the commission on all items...

  • Current Auction
  • Modify/View sales
  • All sales
  • Press either 'C' for commission or 'S' for slide.
  • Enter the appropriate commission code (0-9) or the sliding scale number (1-9).

To change the commission rates associated with commission numbers 1-9 see...

  • Main menu
  • Setup
  • Rates
  • Commissions

 

88.How can a cumulative commissions be applied? This required version 4.62.6 or higher.

Here is an example of a cumulative commission structure...

  • $1 - $100 commission is 35%
  • $101 - $500 @ 25% + $35
  • $501 - $1,000 @ 15% + $134.75
  • $1,001 - $5,000 @ 10% + $209.60
  • More than $5,001 @ 5% + $609.50

Using notepad, create a file called C:\MAXA\FCOM.DAT

In the file add the following lines...

    0
    35
    134.75
    209.60
    609.50
    0
    0
    0
    0
    0

Each line represents the offset commission to apply to each commission number.

In Maxa, set the commission rates (Setup/Rates/Commissions) as follows...

  • Commission 1 = 35%
  • Commission 2 = 25%
  • Commission 3 = 15%
  • Commission 4 = 10%
  • Commission 5 = 5%
  • Commission 6 = 0%
  • Commission 7 = 0%
  • Commission 8 = 0%
  • Commission 9 = 0%

Next create a sliding scale (Setup/Rates/Sliding commissions/1-9).

  • The breakpoint for the 35% rate is $100.
  • The breakpoint for the 25% rate is $500.
  • The breakpoint for the 15% rate is $1000.
  • The breakpoint for the 10% rate is $5000.
  • The breakpoint for the 5% rate is $99999999.

To apply the sliding scale (after the auction)...

  • Current auction
  • Modify/View sales
  • All sales
  • Press 'S' for slide
  • Enter the sliding scale number (1-9).

The appropriate commissions (precentage and dollar amounts) will appear on the settlements.

It may be helpful to display the commission structure in the seller settlement message (Setup/Invoices/Messages/Seller settlement message) to help explain the commission structure.

 

89.Can the 'Premium' label on buyer invoices be changed?

We have a utility available that can replace the premium label.

A download is available. Save the downloaded file to the C:\MAXA folder. Then, from the C: prompt...

  • CD  \MAXA
  • FIXPREM

The program will prompt you to enter a new premium title.

 

90.Can Maxa be configured to handle some of the crazy tax calculations found in some states?

Yes. Tennessee in particular has a difficult tax situation. Here's an attempt at explaining it.

  • The first $1600 of each item is taxed at a 9.25% rate.
  • The next $1600 (up to $3200) is taxed at a 9.75% rate.
  • Any amount over $3200 is taxed at 7%.

And this applies to each item --- not the invoice total!

Using notepad, create a file called C:\MAXA\FTAX.DAT

In the file add the following lines...

    0
    -8
    80
    0
    0
    0

Each line represents the offset tax to apply to each tax class, starting with the standard tax class (Y), then A, B, and C.

In Maxa, set the tax rates as follows...

  • Standard = 9.25%
  • Tax class A = 9.75%
  • Tax class B = 7.00%

The standard tax class (Y) has an offset of $0. The class (A) has an offset of -$8.00. This is arrived at by taking the difference in the standard tax (9.25%) and the tax rate for class A (9.75%) and multiplying that times the breakpoint of $1600 to get the offset of -$8.00. We make it a negative since the second rate (A) is higher than the standard rate (B). The offset for tax class B is $80. This is calculated by taking the difference between rates A and B (2.75%) and multiplying that times the second breakpoint ($3200) = $88 and adding the earlier offset (-$8) to come up with $80.

So... any item that sell for less than $1600 will be charged a flat 9.25%. Any item that sells between $1601 and $3200 will be charged 9.75% on the item price less $8. Any item selling for more that $3200 will be charged a rate of 7% for the full amount plus $80 per item.

To have the items properly taxes each must be assigned to the appropriate tax class (Y, A, or B). This can be done easily in the modify/view sales data area. Sort the items in to price order and then use the space bar to mark the items in a given price range (ex: $1601-$3200) then press 'M' for marked and change the tax class to 'A'. Repeat the process for items over $3200 and set the tax class to 'B'.

It is pretty obvious that the people who make the tax laws in Tennessee never have to collect it!

 

91.The tax on items in our state have a cap of $300. How can that be applied in Maxa?

Let's assume that the tax rate is 6%. If we take the $300 cap and divide it by the tax rate (.06) we get a result of $5000. All items that sell for less than $5000 will be charged the standard tax rate of 6%. All items that sell for more than $5000 will be charged a flat $300. First we have to make sure the appropriate tax rates are setup...

  • Setup
  • Rates
  • Taxes
  • Standard tax rate = 6 (this will be recorded as 6%)
  • Tax rate A = 30000 (this will be recorded as $300)

When items are clerked, the tax class on the item can be changed from Y to A if the selling price is above $5000.

You can also...

  • Modify / view sales
  • All sales
  • Press 'V' for view
  • Total price order
  • Press 'V' for view
  • Reverse (the items will now be listed in decending price order)
  • Use the space bar to mark the items over $5000. A double arrow will appear next to the marked items.
  • Press 'M' for marked
  • Tax
  • Press 'A' to apply tax class A

 

92.How can inventoried items that were not sold be included on seller settlements?

Can unsold inventory items be added to the seller settlement reports?

  • Clerking screen
  • On the item line enter the item number or combination of item numbers (ex: 10-11, or 10--20)
  • Press enter. The item description or a message 'Multiple items' will be displayed.
  • Press 'F4'. The items will be recorded as 'Not-sold'

 

93.How can auction data files be copied from a CD drive into MAXA?

With many computers no longer having 3.5" floppy drives, The backup and restore process built into Maxa are no longer effective. To make a backup copy of your Maxa files you can use a CD burner to copy the entire Maxa folder to a CD.

To restore individual sales files from a CD to the Maxa system...

  • Get to the command prompt (Start/Programs/Accessories/Command Prompt)
  • Assuming that your CD drive is letter 'D', type the following, replacing the 'mmddyyyy' with the appropriate month, day and year...

      XCOPY   D:\MAXA\mmddyyyy.*   \MAXA /S

  • This approach also will work with copying customer and inventory files. Replace the 'mmddyyyy' in the command above with the name of the customer file or the inventory file.

 

94.How can the serial port on my IBM Thinkpad notebook be turned on?

At the C:\> prompt type CD THINKPAD and enter

For general help type PS2 ?.

To disable the IR port type PS2 IR DISABLE.

To enable COM1 type PS2 SERA ENABLE.

Reboot the computer.

 

95.How can per item fees be added prior to the auction so that they automatically appear on the buyer invoices?

Here's how...

  • Create inventory as you normally would. Use item numbers as usual (1,2,3,etc).
  • Go into the current auction and from either the clerking screen enter the per item fees.
    • Enter the appropriate seller
    • Enter the item number the fee belongs with and the letter x after it. For example: 100X.
    • Enter 9999 as the buyer number. This assumes that there is no bidder 9999 in the auction.
    • Enter the fee amount as the price.
    • Leave the quantity blank.
    • You can use any tax class that you like so that the fees can have any tax and/or premium rates that you like.
  • When the invoice for the buyer is pulled up, the system will scan the items clerked to buyer 9999 and have item numbers that end in an X. The buyer number for these items will automatically be changed to the buyer of the base item.
  • There is no limit to the number of fees that can be attached to an item.
  • If a mistake is made after the invoice has been pulled up and the buyer number needs to be changed, the buyer number on the fee items will have to be changed too.

 

96.How can I delete sales from my previous auctions list?

From the main menu...

  • Backup, etc...
  • Delete
  • Sales data
  • Select your auction
  • Confirm that you want to delete.

 

97.What are the settings for WiseTerm?

Wiseterm is software program that allows Windows XP and Windows 2000 computers equipped with a serial port to function as a Wyse terminal.

To configure Wiseterm...

  • File
  • Settings...
  • Select the Modem port tab
  • Port = Com1 (or whatever the comm port number is)
  • Baud rate = 9600
  • Data bits = 8
  • Parity = none
  • Stop bits = 1
  • Tx timeout = 5
Leave all other settings at their default settings.

 

98.How can I customize the labels at the bottom of the customer input screen (Ex: driver's license, email, fax, notes, etc.)?

See...

  • Setup
  • Files
  • Customer list
... and you be able to customize the labels.

 

99.Why does maxa get minimized every time anything is being printed?

If the printer port option is set to 'Windows-3', Maxa is calling another program to process the printing.

Make sure to run Maxa in a window (vs. a full screen) and then the Maxa screen will not get minimized.

Press Alt-Enter to toggle between the full and window screens.

See help topic #79 for tips on how to increase the size of the font.

 

100.How can the next item number be automatically displayed on the clerking screen?

See...

  • Setup
  • Hardware
  • Clerking Screen
  • Configure
  • Display next item = Yes

 

101.How can the journal printing be turned off? On?

See...

  • Setup
  • Hardware
  • Printer
  • Print Backup Sheets = Yes / No

To see and/or print a consolidated list of all the items sold in a single report see...

  • Current auction
  • Modify / view sales
  • All sales
  • Press 'P' to print

 

102.Some reports are not printing properly on my 'Windows-only' printer. How can this be fixed?

When Maxa uses a Windows-only printer the program is unable to control the size of the fonts on certain reports. This is especially the case when printing customer list information.

One remedy is to export the data into Excel or Works and then use that program to view, sort, filter, and print the data. See help topic #40 more more details on exporting the customer list.

Another remedy is to create a custom report format the allows the data to be displayed in such a way that the lines will not be truncated.

Follow the steps below to create a custom report format...

  • Customer list
  • Print
  • Custom Report
  • Create a new custom report
  • CUSTOMER
A blank page will appear. On it we are going to place codes that will be replaced with actual data when the report is printed. Add the following line to the blank page. Press 'Escape' when you are finished...

~A ~B ~C ~i
~e ~f ~g ~h

The '~' character followed by a letter will be replaced by the name information. In this format file the codes will be replaced as follows...

  • ~A = ID number
  • ~B = last name
  • ~C = first name
  • ~i = phone number
  • ~e = address
  • ~f = city
  • ~g = state
  • ~h = zip
The CODES section of the help files lists a complete chart of all the applicable codes.

The custom report format only needs to be created one time. Once created it can be accessed by using the following commands...

  • Customer list
  • Print
  • Custom Report
  • Select custom report
  • CUSTOMER
Once the format has been selected select...
  • Start printing

 

103.I recently updated to a new version of Maxa and my inventory files have disappeared. How can they be retreived?

The format used to store inventory information has changed from previous versions of Maxa. The older inventory files end with .CAT, the newer version of inventory files end with .CDF.

Create a new inventory. See...

  • Setup
  • Files
  • Inventory
  • Create new inventory file
  • Enter a filename

Then...

  • Inventory
  • File
  • Convert .CAT data
  • Select the older inventory file

 

104.Our sellers are paying the credit card fees. How can that be determined if there are multiple sellers?

Print the following report...

  • Auction summary
  • Invoice reports
  • Payment summary
  • Payment type = Credit card (c)
  • Invoice order

Then...

  • Modify / view sales
  • For seller & number
  • Press 'V' to view
  • Invoice order
  • Mark the items that have an invoice number that is listed on the previously printed report
  • Press 'V' to view
  • Marked items
  • Press 'T' for total
The total paid for with a credit card for this seller will appear at the bottom of the screen. Use the itemize feature in the settlement area to add the fee to the seller's settlement.

This approach will not be entirely accurate if buyers are paying with a credit card and any other method of payment.

 

105.Can I copy a buyer list from one auction to another?

Yes. The following commands are best entered from the C: prompt. (replace the mmddyyyy with the original date and MMDDYYYY for the destination date)...

  • CD \MAXA\LST
  • COPY mmddyyyy.BLT MMDDYYYY.BLT

 

106.Can a USB key be used with Maxa?

Yes. Contact JBS to purchase a USB key to replace your existing parallel key.

Run setup to install the latest version of Maxa. Then...

  • Make sure the USB key is not plugged in
  • Run SSD5411-32BIT.EXE --- Standard installation
  • Using Windows Explorer copy the following files to the C:\MAXA folder...
    • M1.EXE
    • *.DLL

 

107.I've accidentally deleted my customer list. Can it be recovered?

Yes. First you will need to download a utility program called mxundel.exe.

Copy the file to the C:\MAXA folder.

Get to a C: prompt and then CD\MAXA to change to the C:\MAXA folder.

To run the utility type...
MXUNDEL ?????

... replacing the ????? with your customer list filename.

All names that have been deleted since the last time that the 'optimize' feature was run will be restored.

 

108.Can invoices be sent to a file so that they can be emailed instead of printed?

Yes. You'll need a program like Adobe Acrobat to do this.

To do this you need to setup Adobe to appear as a printer on the system. Once that is done you can direct Maxa to printer to this virtual printer.

  • Setup
  • Hardware
  • Printer
  • Printer port = Windows-3
  • Current printer = BLANK.PDF
  • Configure printer
Under 'Settings' choose the Adobe virtual printer. Otherwise configure the settings as if you are printing to a Windows-only printer. See help file 57.

 

109.Can a terminal be tested without being connected to a computer?

Yes. On the back of the terminal you'll see a MODEM port with 25 holes. Bend a small paper clip to bridge holes 2 and 3. See pin layout below...

x x x x x x x x x x 3 2 x
x x x x x x x x x x x x

MODEM

With the paper clip attached you'll be able to type on the keyboard and have the characters display on the screen -- even thought the terminal is not connected to the main computer.

 

110.The premium and tax amounts are not being displayed on the screen when invoices are generated on the terminal(s)

To have the premium and tax amounts display on the terminal make sure that the default tax class is set to 'Y' -- even if no tax is being charged. In the event that no tax is being charged set the default tax class to 'Y' and then set the tax rate to 0%.

 

111.Can I create a boot diskette to start MaxTerm

Yes. You'll need a blank diskette and a machine running Maxa on Windows 98 with a diskette drive.

  • Place the blank diskette into drive A:
  • From the C: prompt type the following commands...
    • CD \MAXA
    • SYS A:
    • COPY MAXTERM.EXE A:

The disk is now ready. Place it into the computer before you turn it on. Once booted, the computer will display the A: prompt. Type MAXTERM or MAXTERM 2 to begin.

 

112.Can the emails collected in MAXA be added to an email program like Outlook?

The emails can be extracted and stored in a text file. From there they can be imported into any number of different mailing programs.

To isolate the names with email addresses...

  • Customer list
  • Press 'V' to view
  • Extract emails

The names with email addresses will appear. The next step is to create an export format to save just the email address. This will only have to be done one time.

  • Press 'F' for file.
  • Export
  • Create new Export - Call it EMAILEXP
  • On the blank screen add '~r' (without the quotes) and then ESC

The format file has now been created. Now to actually export the email data...

  • Press 'F' for file
  • Export
  • Select export
  • Choose EMAILEXP.CME
  • Start exporting and enter a filename
  • Choose between the A: drive and C:\MAXA\EXPORT
  • The file will be saved to the selected location and a .TXT will be added.

Now that the .TXT file has been created it can be opened by any number of programs like NotePad, WordPad, Excel, Word, etc... The email addresses can be copied into your email program from here.

 

113.A customer list has exceeded 30000 names and can't be accessed. Is there a way to fix this?

Save the download to the C:\MAXA folder on your computer.

Get to a C:\> prompt on the computer and change to the C:\MAXA folder.

MXTRUNC listname

Replace listname with the name of the customer list you are trying to access.